KeenaMe: Workflow Enhancers

KeenaMe workflow enhancers seamless integrate with EHRs, PM systems, and third-party applications to automate repetitive tasks and improve data accuracy.

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Workflow Enhancers in Action

Automate Billing Requirements: CPTII Coding Automation

Challenge

Adding CPTII codes to claims requires extensive chart review to determine eligibility, often based on numeric results or long-term documentation. This process increases clinical staff workload and the risk of error.

Solution

Automate the analysis of patient charts to identify and apply CPTII codes. This improves reimbursement potential, closes care gaps, boosts provider rankings, and reduces manual effort and errors.

Benefits

  • Streamlines the coding process
  • Reduces staff burden
  • Enhances accuracy
  • Ensuring better financial and clinical outcomes
Nightly EHR Clean-up

Challenge

Patient diagnosis lists in EHRs become cluttered with outdated or acute problems, hindering efficiency and complicating workflows, especially in multi-specialty organizations.

Solution

  • Nightly Automation: Automates cleanup of problem lists in TouchWorks EHR using a configurable table for problem descriptions, edit intervals, and resolve/suppress actions. Clients customize configurations for full control.
  • Retrospective Adjustments: Ensures consistent cleanup by addressing historical problem list data.

Benefits

  • Maintains up-to-date problem lists
  • Improves chart efficiency
  • Enhances accuracy
  • Reduces manual workload
Automated Care Management Indicators

Challenge

Managing patient alerts efficiently in EHRs is challenging, especially with complex logic and reliance on both internal and external data. Manual processes are error-prone, time-consuming, and costly.

Solution

Customized Care Management Indicators within the EHR:

  • Automated widgets/alerts analyze discrete data and display dynamic visuals (e.g., color, font) based on real-time data.
  • Integrate with external databases to flag patients and display alerts at the point of care.
  • Examples include controlled substance management with consent form verification and one-click form printing.

Benefits

  • Saves staff time
  • Improves workflow accuracy
  • Reduces operational costs
Fax Referral Automation

Challenge

Manual faxing of referral documents is inefficient, disorganized, and labor-intensive, lacking EHR integration and causing incomplete packets.

Solution

Automate the referral faxing process:

  • Consolidates all documents (e.g., Order Requisitions, results) into a single PDF.
  • Uses embedded EHR fax capabilities for seamless transmission to recipients.
  • Automatically files communication back into the patient’s chart, ensuring an efficient, documented workflow.

Benefits

  • Streamlines the referral process
  • Ensures complete documentation
  • Reduces staff workload