Optimizing Clinical Systems for More Efficient Care Delivery

Keena’s Clinical Advisory Consultants provide healthcare organizations with expert guidance to enhance EHR and practice management (PM) system performance, streamline workflows, and harness data-driven insights.

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Clinical Data Expertise

Gain direct access to a dedicated clinical data expert who supports strategic IT initiatives, including:

Daily EHR/PM Troubleshooting

System Upgrades & Implementation Support

Workflow Automation and Optimization

Specialty Project Leadership

System Configuration Guidance and Best Practices

Advanced Staff Training and Upskilling

Empower your team with the knowledge needed to maximize system performance. Keena provides customized training for:

  • Large-scale EHR/PM rollouts and upgrades
  • End-user and IT analyst training
  • Advanced skills development, including SQL, interface builds, and software-specific training (e.g., Allscripts TouchWorks Advanced Structured Notes)

Strategic Staff Planning/Augmentation

In today’s rapidly evolving healthcare IT landscape, recruiting and retaining top HIT talent is more challenging than ever. With rising demand for specialized expertise, and the increasing complexity of EHR and PM systems, healthcare organizations need agile workforce strategies to stay ahead.

Keena’s Clinical Advisory Consultants deliver a proactive approach to staff planning, ensuring you have the right talent to support critical IT initiatives. Our experts will:

  • Assess Your Workforce Needs: We evaluate your current staffing levels, project workload, and future IT demands to develop a strategic workforce plan.
  • Augment Your Team with Skilled Consultants: When temporary expertise is needed, we provide experienced HIT professionals to fill gaps, lead key projects, and keep initiatives on track.
  • Develop Competitive Hiring and Retention Strategies: We help you navigate a competitive labor market by crafting creative recruitment, retention, and training programs tailored to your organization’s needs.

System Optimization and Workflow Reviews

Poorly configured EHR/PM systems can lead to inefficiencies, clinician burnout, and decreased productivity. Our experts conduct comprehensive system assessments to:

  • Identify and resolve workflow bottlenecks
  • Improve system configuration for enhanced usability
  • Leverage KeenaMe action-result consulting automation services, where appropriate
  • Provide practical operational change recommendations for long-term efficiency gains

Strategic Project Management

Regulatory shifts and organizational growth often require new IT initiatives. Keena’s project management team ensures seamless execution of complex projects, such as:

  • Major system upgrades and software conversions
  • New clinic openings and specialty rollouts
  • Compliance-driven IT implementations

Custom Data Analytics and Reporting

Healthcare organizations need actionable insights, not just raw data. Keena’s reporting specialists develop tailored analytics solutions, including:

  • Staff productivity and operational efficiency reports
  • Quality, regulatory, and performance benchmarking
  • Revenue cycle and financial tracking
  • Custom reports for clinical trials, security audits, and compliance monitoring

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Our team of clinical and IT specialists help organizations adapt to continually evolving healthcare trends, regulatory changes, and technology advancements.

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