Scalable, Expert-Led Integration
Keena’s Managed Interface Solution delivers flexible, expert-led integration using the Qvera Interface Engine (QIE) to streamline data exchange, enhance clinical workflows, and reduce operational overhead.
Our Approach
Assessment and Planning: We evaluate your existing systems; help refine integration goals and create a customized interface management roadmap.
Implementation and Development: From assisting your IT staff to fully managing interface projects, Keena provides scalable solutions and custom technical bridges that best suits your needs at any point in time.
Optimization and Maintenance: Our experts offer ongoing support, proactive performance monitoring, and regular updates to keep your interfaces running efficiently.
Temporary Staffing: For organizations facing temporary staffing shortages or major integration initiatives requiring additional resources, Keena can provide short-term expert staffing to keep projects on track.
Hosting Solutions: We provide secure hosting services, with a reliable and protected environment for your data and applications. For web content, APIs, or integrations, we make sure your systems are always safe and accessible.
With flexible engagement models and industry-leading expertise, we ensure your health IT systems stay connected and optimized for seamless interoperability.
Experience with Leading EHR/PM Vendors
- Altera/Allscripts
- Cerner
- eClinicalWorks
- Epic
- GE Healthcare
- NextGen
- Meditech
- Most other leading EHR/PM systems
Healthcare IT Platforms we Connect With
- EHR (Electronic Health Record Systems)
- HIS (Hospital Information Systems)
- HIE (Health Information Exchange)
- LIS (Laboratory Information Systems)
- PM (Practice Management Systems)
- PACS (Picture Archiving & Communication System
Common Client Interfaces Managed by Keena
We tailor our approach based on your organizational requirements:
- Demographics: Transfers patient demographic data from the PM system to the EHR and ancillary systems (e.g., HIS, LIS, PACS).
- Appointments: Sends appointment details from the PM system to the EHR and ancillary systems (HIS, LIS, PACS, etc.).
- Dictionary Data: Syncs key master data—providers, codes, locations, and appointment types—from the PM system to the EHR.
- Charges: Routes charge information from the EHR and ancillary systems (HIS, LIS, PACS, etc.) back to the PM system for billing and reconciliation.
- Orders: Sends clinical orders from the EHR to ancillary systems (e.g., LIS, PACS).
- Results: Delivers test results and diagnostic outcomes from ancillary systems (LIS, PACS, etc.) to the EHR.
- Documents: Transfers clinical documents from ancillary systems to the EHR for centralized access and review.
- Transcriptions: Imports dictated or transcribed notes from ancillary systems into the EHR.
1,500+
Interfaces Created
/
150+
Partners and Organizations Served
/
250+
Networks and Platforms Connected Through QIE
Keena and Qvera: Partnering to Enhance Healthcare Interoperability
Partnering with Keena Healthcare Technology and Qvera means working with industry leaders in healthcare interoperability. The Qvera Interface Engine (QIE) sets a new standard for flexibility, simplicity, and performance, making it the premier choice for modern interface management.
With its intuitive visual interface, QIE enables rapid development and effortless integration with the latest healthcare cloud technologies. Keena’s expert interface consultants bring the experience and precision needed to efficiently deploy, migrate, and manage your interfaces—ensuring accuracy, reliability, and on-time implementation.
Whether you need full-service interface management or targeted support, Keena provides the expertise and resources to make interoperability effortless. With QIE and Keena’s managed interface team, you have a bullet-proof integration strategy—and the only interface engine you’ll ever need.
QIE Advantages
- Rapid Interface Development: Create and deploy interfaces in minutes
- Visual Channel Editor: Wireframe-based development for intuitive design
- Zone Management: Organize and manage interfaces efficiently
- Smart Editors: Context-aware editing and real-time data visualization
- CodeWizard: Prebuilt functions for simplified scripting
- Built-in GUI: Intuitive dashboard for interface monitoring and management
From independent clinics to multi-hospital networks, QIE delivers the flexibility and scalability to meet the unique needs of any healthcare organization.
Contact our Managed Interface Team for an exploratory discovery call.
Managed Interface Use Cases
Streamlining Patient Note Delivery for Home Care Visits
Challenge
To manage home care patient notes delivery requirement, Intermountain Health (IMH) had to manually print notes from their patient records, scan them, and upload the documents into the 3rd party SkyMail portal for processing and mailing. This manual process was time-consuming, error-prone, and inefficient.
Solution
Keena automated the backend portion of this workflow, enabling the visit notes to be sent automatically to the Skymail portal with a print-friendly digital cover page that includes the patient’s mailing address, return address, and business information—streamlining the process from documentation to delivery.
Benefits
- Eliminated time-consuming manual printing, scanning, and uploading.
- Reduced staff administrative burden and risk of human error.
- Sped up delivery of patient home care visit communication.
- Ensured consistent formatting and accurate mailing address details.
Automating Out-of-Network Referral Workflow
Challenge
Some referring providers enrolled in the Graves Gilbert network can exchange referrals through direct messaging in their shared EHR platform. Others outside the network rely on manual faxing. This outdated process required staff to print, scan, and manually upload referral documentation into the EHR—introducing inefficiencies and opportunities for error.
Solution
Keena automated the out-of-network referral workflow interface beginning at the order requisition stage. All supporting documents and lab results are automatically saved to the patient chart and seamlessly integrated into the EHR’s standard referral/faxing workflow—eliminating the need for third-party faxing services.
Benefits
- Streamlines all referral requests with end-to-end automation.
- Reduces manual data entry and associated errors.
- Eliminates reliance on external faxing vendors.
- Improves referral turnaround time and care coordination.
Converting Static Patient Intake Notes into Structured Searchable Data
Challenge
At Instant Medical Holdings (IMH), all patients completed intake forms using a third-party application from Clearwave Inc. While basic demographic and clinical information transferred directly into the patient’s chart in Altera Touchworks EHR, detailed clinical notes were stored as static PDF documents. This limited access to valuable discrete clinical data, making it difficult to meet regulatory and insurance reporting requirements, and internal performance tracking.
Solution
Keena automated the extraction of discrete data elements from the Clearwave intake forms, converting them into structured, searchable data within the Touchworks EHR. This solution ensures that relevant clinical notes are readily available and reportable for regulatory compliance, insurance submissions, and organizational performance monitoring.
Benefits
- Transforms unstructured intake notes into usable, reportable data.
- Enhances compliance with regulatory and insurance reporting requirements.
- Improves data accessibility for clinical and administrative teams.
- Supports internal performance monitoring and quality initiatives.
“The successful transition to QIE and ongoing use of Keena’s turnkey managed interface services positioned Lakeview Clinic for enhanced scalability, streamlined exchange of important clinical and financial data, and long-term sustainability.”