Advisory Services

In the best of times, hiring and maintaining a loyal staff of skilled HIT labor can be a problematic. Dealing with a tight labor market requires fast-moving creative strategies to stay competitive and keep staffing levels in a place that will allow you to complete important IT projects. Our team will evaluate your project load, staffing requirements and the labor market to determine the best plan to address your needs. We’ll also work with you to devise creative recruiting and retention strategies. And finally, if you need temporary skilled consultants, we can provide an appropriate consultant for the situation.

Faced with a growing list of priorities, healthcare organizations are faced with tough decisions when it comes time to budget for competing IT projects. Having consultants with direct provider organization experience means we understand your complex budgeting process. Having consultants who have also worked with scores of organizations with similar challenges means we have the know-how to handle any difficult budgeting process. Keena consultants also have the analytical tools and ROI expertise to help you objectively make the right budgeting decisions for your particular situation.

The challenge of managing a complex healthcare IT department can often lead to unforeseen biases that otherwise might be overlooked by an independent third party. What will your organization and technology platform look like in 1-year, 2-years, 5-years and beyond? How will you get there? What are the trends that will drive your strategic planning decisions? Keena’s exclusive executive consultant advisory team will work closely with your IT leadership team to improve the value of your current IT investments and work with you to align your business and technology strategies. We’ll work with your organization to conduct needs and technology assessments, staff and workflow assessments, and budgeting and ROI analyses to determine the most effective path forward to help your organization achieve is near-term and future goals.

Building excellent ACO services requires a deep understanding of claims processing and the algorithms that drive those processes. The claims consulting team at Keena brings the knowledge, analytical skills and experience your organization requires to manage any claims data challenge. If you are just starting out, we can partner with you to design your network and set up your ACO. If you’re already up and running, we’ll take a macro view of your data architecture and help find efficiencies and enhancements that impact your bottom line. No matter the stage of deployment, we have the people and analytical tools to help.

To operate successfully, Healthcare Information Exchanges, Accountable Care Organizations and healthcare organizations involved in merger/acquisition processes are often faced with the enormous challenge of accurately and effectively consolidating information on patient identities and healthcare encounters from several disparate systems. A Master Data Management plan for these complex and time-sensitive projects is mission critical. Keena MDM consultants have both the expertise to build a plan for your organization and a proven MDM solution to normalize, store and manage the data, if needed.

Keena’s claims processing service stems from a proprietary automation system using Robotic Process Automation (RPA) to handle the mundane and complex manual tasks of processing claims. Through our years of experience across many payors we have identified and mastered all the unique characteristics and requirements necessary for successful claims submissions. Let our team of claims data experts evaluate your repetitive and data-driven processes for productivity improving automation. Examples include: 100% audit, claims attribution and web process automation.