Keena Insights
Read some of our latest publications
by our best and brightest.
Featured Insights
THE KEENA MIGRATION JOURNAL
Read our four part mini-series focused on the art of migrating from one EHR to another.
Learn about common pitfalls, data planning, and our recommended solutions for a successful migration.
Whitepapers
CONVERSION AND ARCHIVAL
Migrating to Epic?
We asked Keena’s conversion experts to compile advice and tips from experience with 50+ Epic Conversion & Archival Projects to help you prepare for your conversion project.
CONVERSION AND ARCHIVAL
8 Steps to a Successful EHR Conversion
An EHR conversion is a challenging project that can be successfully completed by following a systematic process. These 8 steps will give you a good start in ensuring your probability of success.
DATA MANAGEMENT AND ANALYTICS
Master Data Management
A Master Data Management solution allows a healthcare enterprise to standardize and pool critical data into a single database.
DATA MANAGEMENT AND ANALYTICS
How You’re Leaving Money on the Table and What to Do About It
A smart and assertive automation plan can reduce the financial burden of administration in your business and allow employees to focus on value-add areas.
INTEROPERABILITY
Why We Decided to Invest in a FHIR Response Plan
We’ve taken a hard look at FHIR and realized that it is at least 2-3 years away from being useful. FHIR Ops takes the best parts of the FHIR spec, and implements a data access redundancy strategy based on current options for a specific EMR.
PATIENT ENGAGEMENT
Patient as a Consumer in the Value-Based Care Era
The era of the healthcare consumer is here and patients will want to be informed and in control of their care.
POPULATION HEALTH
Population Health Management: The Essentials
The proactive use of strategies, measures, and tools to improve the health outcomes of a given patient population.
Case Studies
ADVISORY SERVICES
Staff Augmentation & Advisory Services
Hutchinson Clinic turned to Keena's consultants to supplement their staff shortfall and keep important IT projects moving forward.
Benefits
- Optimization of TWEHR/PM systems.
- Consistent, up-to-date training on all core IT systems.
- Creation of custom operational/quality reports.
BARCODE READER
Streamlining Workflow with EHR Barcode Reader
The Jackson Clinic implemented Keena’s EHR Barcode Reader to streamline their immunization and medication administration process within Altera TouchWorks EHR.
Benefits
- Fewer data entry errors resulting in increased patient safety.
- Enabled significant improvements in immunization output for providers and staff.
- Improved workflow and more facetime with clinicians.
CHART2PDF
Managing Release of Records Requests
Keena's Chart2PDF reduced the amount of bottleneck workflows and allowed Primary Care Partners to work effectively with a planned medical records workflow reorganization to address their growing needs.
Benefits
- Advanced patient searching significantly reduced the time required for individual patient and MD release of records needs.
- Provider involvement in Medicare and/or legal chart auditing tasks was dramatically reduced.
CHART2PDF
Chart2PDF Implementation Project
Murfreesboro Medical Clinic implemented Chart2PDF to simplify their chart copying process for: legal and insurance audits, social security requests, patient and MD transfers.
Benefits
- Data security improved as PMI was more securely protected.
- Time to manage chart pulls, copies and distribution cut in half.
- Convenient and simple process.
CLINICAL AUTOMATION
A Complex CPTII Coding Automation Solution
Keena created a custom data solution for The Jackson Clinic to link CPTII codes to visit charges automatically.
Benefits
- Improved quality reporting and reimbursement levels.
- Significant reduction in CPTII coding submission errors.
- Consistent incremental improvements in patient care.
CLINICAL AUTOMATION
A Custom Clinical Dashboard
Keena created a versatile patient care dashboard that could provide instant access to needed patient data.
Benefits
- Significant time savings and efficiency have been dramatically improved.
- Instant access to actionable program enrollment data directly from the TWEHR patient worklist tab.
- User-friendly and versatile design has enabled the organization to leverage the tool beyond its original purpose.
CLINICAL AUTOMATION
CPTII Coding Requirements Drive Workflow Changes
Murfeesboro Medical Clinical collaborated with Keena to create a CPTII coding tool to automate manual coding attestation processes
Benefits
- MMC saw an immediate and significant decrease in the time required to accurately submit CPTII codes for all 10 metrics.
- Both CPTII coding and provider staff were freed up to focus on more product and efficient activities.
CLINICAL AUTOMATION
CPTII Coding Automation Solution
Gessler Clinic collaborated with Keena to create an automated CPTII coding solution, reducing billing staff BP/BMI coding labor and allowing them to refocus their time on more productive activities.
Benefits
- Managed a significant increase in BP/BMI metrics.
- Errant and omitted CPTII coding metrics were significantly decreased.
- Insurers/CMS scores and reimbursement levels improved and were maintained at consistently high levels.
CONVERSION AND ARCHIVAL
Epic Migration with ConnectR-to-QIE
Keena quickly migrated a sunsetted legacy Interface Engine to QIE, keeping mission-critical interfaces operating during a migration to Epic EHR.
Benefits
- Streamlined day-to-day administration of interfaces and stabilized IT support needs.
- Enhanced and timely access to patient data for the entire organization.
- Improved quality of care and a better care delivery experience for patients.
CONVERSION AND ARCHIVAL
A Mission-Critical Data Migration and Archival Project
Keena’s consultants worked closely with OrthoCarolina’s IT staff to facilitate a smooth transition to Epic.
Benefits
- Detailed reporting capabilities from any clinical or financial data set in KeenaArchive.
- Easy access to flexible, detailed clinical and reporting capabilities.
- Improved quality of care and a better healthcare experience for patients.
DATA MANAGEMENT AND ANALYTICS
Shared Savings Success: A Model For Teamwork
Advocate Physician Partners worked with Keena to design a system to successfully evaluate and manage the ACO's shared savings program results through a financial claims and eligibility database.
Benefits
- Advocate has consistently been ranked in the top 3 of ACO’s. Reported savings in 2021 of $79.6 million.
- Enabled effective tracking of both financial trends and member-provider attribution.
- Data automation saved APP and its staff hundreds of labor hours.
DATA MANAGEMENT AND ANALYTICS
Increasing Analytical Capabilities for Utilization Management
Keena built a SQL Server Analysis Cube that enabled Northwestern Medicine Physician Partners to gain deeper insights from their data.
Benefits
- Enabled analysis of ER usage and identified opportunities to reroute “frequent fliers” back to primary care and urgent care facilities.
- Ability to track patients with chronic care conditions to help them stay connected to services.
- Identified payer data issues.
INTELEFILER
Leveraging Automation to Streamline Document and Order Management Processes
InteleFiler helped Intermountain Health Network automate the manual tasks of scanning, indexing, tasking and closing orders.
Benefits
- Reduced document indexing time.
- Significantly improved timely access to clinical and administrative documents.
- Eliminated extra time required to find critical patient care documentation.
INTERFACES AND INTEROPERABILITY
Migration from Legacy Interface Engine
When the Jackson Clinic was faced with moving from their EHR vendor, Keena's QIE helped them to migrate and have seamless access into their entire interface network.
Benefits
- Streamlined custom SQL reporting process.
- Reduced interface error management time and resources.
- More consistent access to accurate patient data from all critical system sources.
INTERFACES AND INTEROPERABILITY
Migrating from ConnectR to QIE
QIE facilitates easy access and visibility to all clinical information systems with the added ability to leverage SQL queries and custom reporting.
Benefits
- Reduced time and cost to add new interfaces.
- Supported access to the latest clinical application technologies.
- Easy access and visibility to all clinical information systems.
KeenaArchive
Complex KeenaArchive Migration Project
Mount Nittany Health chose Keena's KeenaArchive to aid in a successful migration of their EHR/PM Systems and data to a new platform.
Benefits
- Streamlined a multiple system sign-in process to a single, secure sign-on.
- Improved workflow and streamlined care delivery.
- Improved quality of care and a better healthcare experience for patients.
KeenaArchive
A Complex EHR Migration Project
Keena introduced Mission Cancer + Blood to KeenaArchive to have their critical clinical and demographic data preserved and archived for easy access.
Benefits
- Due to the effective implementation, the EHR migration project was streamlined for everyone involved.
- Opportunity for clinicians to access patient data quickly and efficiently.
- Caregivers quickly had cancer history and treatment regimens at their fingertips.
KeenaArchive
Emergency Disaster Recovery
After suffering a catastrophic cyber-attack, the Hutchinson Clinic turned to Keena's KeenaArchive to fully rebuild their clinical database and transition to a new EHR system.
Benefits
- Easy access to a complete set of previously corrupted discreet level patient data within 4-6 weeks.
- Regain access to all their patients’ clinical records.
- Patients were able to move more efficiently and effectively through the OMG healthcare delivery process.
PATIENT ENGAGEMENT
QIS Inform
Identify care gaps and actively engage patients to close those gaps and improve care.
Benefits
- Capture and analyze clinical and claims data.
- Combined analysis and reporting capabilities with an actionable point-of-care functionality.
- Quickly able to generate important care gap reports.
Sales Sheets
Brochures
Simplify, Optimize, Analyze & Resolve
Learn how to best leverage Keena as your health information technology partner.
Advisory Services
Insight into your data management, workflow and efficiency challenges.