KEENAME
Accelerate Healthcare Workflows and Optimize EHR Systems with Action-Driven Consulting and Custom Development.
KeenaMe: Transforming Healthcare IT Consulting
KeenaMe is a next-generation healthcare IT consulting solution designed to help organizations unlock the full potential of existing EHR, PM and ancillary software platforms. With a focus on action-result consulting, KeenaMe delivers personalized solutions to streamline workflows, enhance operations, and boost productivity.
Solutions that Solve Real Problems
KeenaMe offers a growing suite of flexible solutions, each designed to address diverse healthcare IT needs. From advanced workflow optimization and data integration to tailored reporting and compliance support, each deliverable is built to solve specific challenges. This flexible approach allows organizations to choose the tools that best align with their operational goals, ensuring a scalable and efficient EHR experience.
KeenaMe Offerings
EHR Personalization
Customized configurations to align your EHR and ancillary systems with the your needs and objectives.
Third-Party Application Integration
Automate patient lookups to reduce repetitive clicks, streamline workflows, and allow staff to focus on patient care.
Claims Automation
Improve claims processing accuracy and reimbursement turnaround for better financial and clinical outcomes.
Workflow Enhancers
Seamlessly integrate with EHRs, PM systems, and third-party applications to automate repetitive tasks and improve accuracy.
KeenaMe Benefits
Optimize your healthcare organization’s EHR and PM systems with KeenaMe’s expert consulting, designed to streamline workflows, enhance automation, and drive actionable results.
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Tailored EHR Optimization
KeenaMe consulting experts identify inefficient workflows and deliver customized configurations for your EHR, PM and ancillary platforms, ensuring alignment with the specific needs and objectives of your healthcare organization. -
Automation for Efficiency
Leveraging cutting-edge automation, KeenaMe reduces manual tasks, improves data accuracy, and accelerates routine processes, enabling staff to focus on higher-value activities. -
Personalized Workflows
By adapting workflows to specific clinical, administrative, and user preferences, our solutions ensure processes are both intuitive and effective. -
Action-Oriented Results
A results-driven approach that ensures measurable improvements in productivity, patient care delivery, and staff satisfaction.
EHR Personalization
KeenaMe Chrome Extensions enhance the functionality and visual display of EHR/PM systems, reducing clicks, adding visual indicators, and improving formatting for Chrome- or Edge- based applications.
- Customized Displays: Streamline workflows, improve efficiency, and enhance data readability with visual indicators and improved layout.
- Integrated Data Views: Access data from different systems in one place, reducing the need for multi-system lookups.
- Optimized System Behaviors: Automate actions that make data actionable and add defaults to enhance communication and operational flow.
Use Case Snapshot: Chrome Extensions
Challenge
Even within a single provider organization, EHR and PM system users often encounter inefficient visual displays, fragmented workflows, and excessive clicks. These challenges inhibit productivity, increase frustration, and negatively impact employee morale and patient care.
Solution
KeenaMe Chrome Extensions solution enhances Chrome- and Edge-based EHR/PM applications and empowers healthcare providers by personalizing visual displays, integrating data views, and automating workflows to improve access to critical patient care data.
Benefits
- Personalized displays create a more intuitive, user-friendly experience
- Streamlined workflows and fewer clicks increases productivity
- Automated processes free up time for high-value tasks
- Reduced administrative burden enhances quality patient care
Personalization = Satisfaction
The Arch Collaborative in partnership with KLAS research, has shown that EHR satisfaction centers on three foundational principles.
Strong User Mastery
Users become more proficient with a personalized EHR, leading to better workflow outcomes.
Shared Ownership
Organizations benefit when users feel ownership over the tools they use.
Tailored EHR Technology
Providers who personalize their EHRs experience satisfaction scores 30 points higher than those who do not.
Third Party Application Integration
Automate patient lookups to reduce repetitive clicks, streamline workflows, and allow staff to focus on patient care instead of system navigation.
Use Case Snapshot: Phreesia
Challenge
Staff working in Phreesia must manually locate the same patient in AthenaIDX, adding 8 extra clicks per patient. These repetitive steps significantly slow down daily operations and reduce efficiency.
Solution
KeenaMe InSync seamlessly integrates Phreesia with AthenaIDX, automating patient lookups. With a single click, the correct patient record in AthenaIDX opens instantly—eliminating redundant clicks and manual searches.
Benefits
By reducing repetitive clicks and streamlining workflows, KeenaMe 3rd Party App Integration boosts efficiency and frees up staff to focus on patient care instead of system navigation.
Claims Automation
Improve claims processing efficiency and accuracy, and improve reimbursement turnaround for better financial and clinical outcomes.
Use Case Snapshot: Insurance claims
Challenge
Insurance claims data is complex with changing insurance policies, regulations, coordination between multiple payors, and lack of efficient interoperability between platforms. This leads to processing inefficiencies, delayed reimbursements and challenges in data-driven decision-making.
Solution
KeenaMe’s claims automation service leverages years of experience across diverse payors and proprietary Robotic Process Automation (RPA) to streamline manual, complex tasks of managing claims, to:
- Automated interaction with payor websites, streamlining access to claims status and essential insurance policy information.
- Automated claims payment auditing quickly identify missing/delayed payments and underpaid claims.
Benefits
By eliminating manual tasks with advanced RPA, our claims automation service improves claims processing efficiency and accuracy, reduces errors and improves reimbursement turnaround ensuring better financial and clinical outcomes.
Workflow Enhancers
Automate for Accuracy & Efficiency
KeenaMe workflow enhancer solutions automate repetitive tasks to reduce errors, improve data accuracy, and streamline workflows. Seamlessly integrates with EHRs, PM systems, and third-party applications, it boosts productivity and minimizes administrative burdens—freeing your team to focus on patient care.
Use Case Snapshot: Automate Billing Requirements with CPTII Coding
Challenge
Adding CPTII codes to claims requires extensive chart review to determine eligibility, often based on numeric results or long-term documentation. This process increases clinical staff workload and the risk of error.
Solution
Automate the analysis of patient charts to identify and apply CPTII codes. This improves reimbursement potential, closes care gaps, boosts provider rankings, and reduces manual effort and errors.
Benefits
- Streamlines the coding process
- Reduces staff burden
- Enhances accuracy
- Ensuring better financial and clinical outcomes
Use Case Snapshot: Nightly EHR Clean-up
Challenge
Patient diagnosis lists in EHRs become cluttered with outdated or acute problems, hindering efficiency and complicating workflows, especially in multi-specialty organizations.
Solution
- Nightly Automation: Automates cleanup of problem lists in TouchWorks EHR using a configurable table for problem descriptions, edit intervals, and resolve/suppress actions. Clients customize configurations for full control.
- Retrospective Adjustments: Ensures consistent cleanup by addressing historical problem list data.
Benefits
- Maintains up-to-date problem lists
- Improves chart efficiency
- Enhances accuracy
- Reduces manual workload
Use Case Snapshot: Automated Care Management Indicators
Challenge
Managing patient alerts efficiently in EHRs is challenging, especially with complex logic and reliance on both internal and external data. Manual processes are error-prone, time-consuming, and costly.
Solution
Customized Care Management Indicators within the EHR:
- Automated widgets/alerts analyze discrete data and display dynamic visuals (e.g., color, font) based on real-time data.
- Integrate with external databases to flag patients and display alerts at the point of care.
- Examples include controlled substance management with consent form verification and one-click form printing.
Benefits
- Saves staff time
- Improves workflow accuracy
- Reduces operational costs
Use Case Snapshot: Fax Referral Automation
Challenge
Manual faxing of referral documents is inefficient, disorganized, and labor-intensive, lacking EHR integration and causing incomplete packets.
Solution
Automate the referral faxing process:
- Consolidates all documents (e.g., Order Requisitions, results) into a single PDF.
- Uses embedded EHR fax capabilities for seamless transmission to recipients.
- Automatically files communication back into the patient’s chart, ensuring an efficient, documented workflow.
Benefits
- Streamlines the referral process
- Ensures complete documentation
- Reduces staff workload
Why Choose KeenaMe?
KeenaMe allows healthcare organizations to overcome the limitations of EHR/PM systems. Offering the ability to personalize workflows, improve data visibility, and continuously evolve based on user feedback, KeenaMe delivers impactful solutions that address real challenges, enhancing staff satisfaction and empowering providers to deliver better patient care.
